Shipping Policy

Last Updated: September 2026

At Delfinny, all of our products are custom-made to order. Once you place an order, our fulfillment partners produce, package, and ship your items specifically for you.

1. Order Processing & Production Time

Because every item is crafted upon order:

  • Production / Handling Time: 2 – 5 business days.
  • Once production is complete and quality checks are passed, your order is packaged and handed over to the carrier. A tracking number will be automatically generated and emailed to you.

2. Shipping Rates & Delivery Estimates

United States (Domestic Shipping):

  • Estimated Delivery Time: 3 – 7 business days (after production is completed).
  • Carriers: Shipped via major carriers including USPS, DHL eCommerce, and UPS.
  • Shipping Cost & Delivery Estimates: Calculated at checkout based on destination and package weight. Specific estimated delivery date ranges and exact shipping costs are also displayed directly at checkout before you place your order.

International Shipping:

  • Estimated Delivery Time: 7 – 15 business days (depending on destination country and customs clearance).
  • Carriers: International postal networks & DHL Express / Passport.
  • Duties & Taxes: International orders may be subject to customs duties, VAT, or import fees imposed by local border authorities. Any applicable fees are either calculated at checkout or due upon delivery.
  • Shipping Cost & Delivery Estimates: Calculated at checkout based on destination country. Specific estimated delivery date ranges and available shipping options are also displayed directly at checkout before completing your purchase.

3. Order Tracking

As soon as your package ships, you will receive a confirmation email with tracking details.

You can check your shipment status anytime through our order lookup tool: https://delfinny.com/contact/order-placed

4. Incorrect Shipping Address

Please verify that your shipping address is complete and accurate before placing your order. If you realize you entered the wrong address, please contact us:

Please note: If your order has already entered the production cycle or has been handed over to the carrier, address modifications may no longer be possible.

5. Questions About Your Order or Shipping?

If your shipment is delayed past the estimated delivery window or if you have any questions regarding your delivery, our team is ready to assist: